Cabot Circus receives Park Mark Plus in recognition of highest parking standards

Multi-Storey car park was first car park in the UK to achieve the Park Mark Plus award and has continued to hold the award for the past three years.

Building on the well-regarded Safer Parking Scheme’s Park Mark award, the new Park Mark Plus recognises only the highest quality car parks. The award assesses a range of criteria from services and operations to design and build. To qualify for the award, the car park must meet Park Mark and Disability Parking Accreditation criteria as a minimum.

Customer expectations for well-managed, high-quality car parks are exerting demand on the sector to deliver excellent services and enhanced customer experience whilst caring for the environment. Technology is also playing a growing role in delivering a seamless and efficient customer experience.

Environmental sustainability is a key focus of this award; the assessment included the availability of electric charging bays (of which the car park currently has 12) and energy-saving equipment. The car park provides motorcycle parking with helmet lockers, a bug hotel, and some unique design features.

Chas Cannon, British Parking Association Area Manager said: “Cabot Circus has always been an impressive car park since it was built and remains one of the best in my region (Southwest and South Wales) The management goes above and beyond to create an excellent customer experience. The staff are welcoming and put their all into ensuring the car parks high standards are continuously met”.

Francis Lloyd, Business Support Manager said “We were thrilled to be the first car park in the UK to achieve the Park Mark Plus award. Cabot Circus strives to provide the highest quality parking facilities for our customers and we are always looking at ways to improve our service and customer experience. The Park Mark Plus award helps us to do this through an independent and in-depth review beyond the Safer Parking Scheme & Park Mark Award.”

Pete Wozniak, The Police Assessor for the award said “We are pleased to have worked with the Cabot Circus team and congratulate them on achieving the Park Mark Plus Award thereby ensuring a safe and secure facility.