With the number of 'Meet & Greet' parking services at UK airports on the increase, it can be hard to make a confident choice. While you do leave your vehicle at an airport at your own risk, the British Parking Association (BPA) provides a few handy tips to follow when selecting a service.
The BPA recommends that customers:
- Check where the company will store their car. Can they point out their storage facility? If it is off-site (and they usually are) can they tell you where it is or show you a picture? Does the company own the storage facility?
- Ask whether the car park has the Park Mark award. A Park Mark is given to car parking facilities that have undergone an annual police assessment. To check use the car park finder
- Make sure you get a proper receipt. Check whether the receipt shows the company details - does the company name match and is the address right?
- Are you doing business in a designated location such as a stand at the airport or a kiosk in the vicinity of the airport? Not having premises is a sure indication that something might not be right.
- Is the member of staff that greets you wearing a uniform and carrying an ID badge? If so, check the badge - does it match up with the company you think you are dealing with in the location you are at?
A genuine Meet & Greet operator that has had their car park/s assessed by the police can display the Park Mark logo legitimately. You can be confident that if the company you are considering is listed in the car park finder that the parking firm and car park will be of a high standard.
To use the car park finder you can either type a location such as "Heathrow" or use a post code and up to 10 sites will be displayed. You can scroll down the list using the bar on the right hand side. Alternatively, you can click the check box next to Meet & Greet to refine your search.
We are aware that some parking comparison websites display the Park Mark logo on the home page or state that some of the parking companies they compare are members of the Safer Parking Scheme, but not provide a list for you to check which ones. This is not permitted by law. A Park Mark is awarded to the car park not a company and as such the logo can only be displayed in the car park itself or in conjunction with the car park name. If it is, then you know that your car can be left in an environment that has been assessed.
If you are unsure whether the company you are considering has Park Mark use the car park finder or call the BPA to verify.