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Home | News | Latest Award | Mystery shopping visit results in 6 Park Mark awards for Hartlepool Borough Council

Mystery shopping visit results in 6 Park Mark awards for Hartlepool Borough Council

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Posted in Latest Award by PM on 8:40 06th April, 2017
MOTORISTS using council-run car parks in Hartlepool town centre can rest assured that they are safer than ever.


Six car parks – Andrew Street, Dover Street, Mill House, Murray Street, the Victoria Road Health Centre and the Middleton Grange Shopping Centre multi-storey – have retained Park Mark Safer Parking status.

This follows an unscheduled inspection and review of the car parks in February.

Park Mark Safer Parking status is also held by the Council’s Basement, Waldon Street, Roker Street, West Side, Open Market, Eastside, Eden Street, Transport Interchange, Park Road and Colwyn Road car parks, along with the on-street pay and display provision at the back of York Road and in Gainford Street.

The total number of public parking spaces in the town covered by the scheme is almost 2,000.

Park Mark Safer Parking is a national accreditation scheme run by the British Parking Association (BPA) on behalf of the Association of Chief Police Officers with the aim of reducing crime and the fear of crime in car parks.

To receive the award, car parks must have appropriate lighting and effective surveillance. They must also be clean and well maintained, well signed and clearly marked out.

Councillor Marjorie James, Chair of Hartlepool Council’s Neighbourhood Services Committee, said: “Having safe, well maintained car parks is vital if our drive to attract more people to the town is to be successful.

“It is important that people are able to use our car parks with confidence, knowing that full consideration has been given to their safety.”

In a letter to the Council, Phil Taylor, the BPA’s Area Manager –North East, said: “Park Mark assessors are entitled to undertake unscheduled reviews and inspections of facilities to ensure that the outcomes and expectations of the standards are being adequately maintained.

“Such visits, I am sure you will agree, help to maintain the integrity of the award.

“On Monday 20th February I carried out an unscheduled review and inspection. I am pleased to inform you that your facilities continue to meet the Park Mark standards and there were no issues which would give any cause for concern.”

Photo caption: Councillor Marjorie James with Enforcement Co-ordinator Mick Dunn (left) and Civil Enforcement Officer Stephen Forster.

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